Showing posts with label wordware support. Show all posts
Showing posts with label wordware support. Show all posts

Tuesday, 3 May 2016

Have a question, or comment?

Want more information about Wordware’s Lunch Cashier System or would like to schedule a demo? Would you like to provide feedback or just need some help in general? Please feel free to call us, email us, or fill out the form below and we will get back to you as quickly as possible.

http://wordwareinc.com/contactus.php

What is Your School Lunch Program Serving?


What is Your School Lunch Program Serving?

Child Nutrition Programs, National School Lunch Program, School Lunch Software 0 Comment
This past November, five Minnesota school districts held a GMO Awareness Day. The Minnesota schools are Hopkins, Minneapolis, Orono, Shakopee and Westonka. Unfortunately, the GMO Awareness Day was more of a “Fear” GMO Day than an “Awareness” Day.
The back of the Westonka school’s student menu included this statement, “Though the corporations that sell GMO chemicals and seeds have concluded that GMOs are safe to eat, independently funded research has repeatedly linked GMO consumption to cancers, organ damage, allergies, infertility and more. (For more on safety research, see the Non-GMO Project)”
Are you kidding me? The Non-GMO Project?
The Non-GMO project is nothing more than fear-mongering propaganda.
Corn
Only anti-GMO organizations make this claim. The vast majority of plant scientists/geneticists disagree with this statement. There are over 2000 studies and all the major scientific societies that agree there is no negative health effects on humans.  Jim Cooper of the Examiner.com wrote a great article, Minnesota Schools Teach Bad Science and then Cover it up, which goes into detail about what we know (or lack thereof). I will also add that I, too, tried to make contact with these individuals. And while Jim finally was able to talk with someone after many tries, no one contacted me. It appears they were trying to keep a very low profile.
Even though this propaganda stint happened a few months ago and we don’t know exactly who or what was behind it, there is a bigger concern that comes to mind. How do we know what is taught in our schools? Who or what organizations are influencing our schools? Do you know your Food Service Director in your school district? Are our schools teaching science or propaganda? The solution?
We need to be vigilant in what is taught in our schools. We need to know who is running our schools. Ask questions. Be aware of what is happening in your local schools. And it’s going to take each one of us. As parents and tax-paying citizens, we need to take this seriously and ask questions. Be assertive, or a pain if you must.
And what should the schools do?
Teach science and critical thinking skills. What a better place and time to learn the skills needed to make good food choices than a learning environment such as our schools. There is no question that our society is generally weak in using science and critical thinking skills. Too many of us either don’t want to take the time or don’t know how to use critical thinking skills. And what a better time and place to learn these skills than in our schools? Our society, in general, has become too dependent on easy information access through simple searches on the internet. I personally don’t want our students (or the general public) to learn about GMOs through a simple google search where the top, non-sponsored search results are outright lies and propaganda. Teach the science. Let’s demand the propaganda and biases, wherever they are coming from, be left at the school’s front door.
As a farmer, it’s eye opening to see the vast amounts of agricultural misinformation that is filtering into our society.  People are taking too much of this misinformation at face value as being the truth. And that is just plain scary.
I believe we need all types of farmers to feed our growing population, both GMO and non-GMO crops. But I am against spreading misinformation and vilifying agricultural practices that are different from another’s beliefs. The food we produce in the United States is one of the safest in the world. Let us not forget that. So let’s support farmers – all farmers.
So, again, what is your school lunch serving? It’s time to find out.
Here is another perspective on this issue: GMO Awareness Day

Monday, 18 April 2016

Mora Public School District 332 FAMILY LUNCH ACCOUNT

HOW TO VIEW YOUR FAMILY LUNCH ACCOUNT** 

THIS ACCESS IS AVAILABLE ONLY THROUGH YOUR PARENTVUE ONLINE ACCOUNT.   (If you do not have a ParentVUE account set up yet, please stop at any one of our schools to fill out a short application, show proof of ID and you will be given an activation key for you to complete the set-up of your online account.)  Then contact Barbara Fredrickson in Food Service to obtain your assigned ID/PIN #s for your lunch account access. 
  1. Log into your ParentVUE account and click on the Lunch Account link on the left-hand side of your computer screen.
  2. This will take you to another view where the words Lunch Account will be in Blue as a hot link-- click on that link.
  3. The Wordware window for Family Account Login will appear.
  4. Click in the Username box and enter your Family ID number.
  5. Click in the Password box and enter your assigned PIN number.
  6. Click on Sign In.
  7. Click on the drop-down arrow to choose the correct state.  Click on Minnesota to fill in the state box.
  8. Choose the school district from the drop-down arrow:  Mora Public Schools.
  9. Click on Sign In. 
  10. The school lunch account summary screen will appear with information on your family meal account.
  11. Scroll to the bottom of the summary screen and click on the statement: " To view a detailed report of transactions, Click Here " to view recent transactions.
  12. There is a link at the bottom of that page where you may chose to view transactions dating further back by clicking on the " To request prior history transactions, Click Here "
  13. You can choose the date range in which you want to see your transactions by clicking on the circle in front of the available date ranges.
  14. Verify the email address where you wish the statement to be sent to and press send request.
 If you have any problems or questions about this procedure, please contact Barbara Fredrickson in Food Service by email:  Barbara Fredrickson 
**Family Lunch Account online access will only be given to custodial parents.  If noncustodial parents have lunch account questions, they will need to call or email  Barbara Fredrickson directly.

Monday, 28 March 2016

St. Louis School uses Wordware Cafeteria Software to process all cafeteria operations



Welcome to the St. Louis School Cafeteria!

Hot lunches are served daily in our cafeteria.  All students are expected to eat lunch.  Lunch orders are taken each morning during homeroom.  A cafeteria lunch will be provided to any student without a lunch.  Milk break and lunch charges are paid to the cafeteria.  All cafeteria charges are available online through Wordware Cafeteria Software. Our monthly lunch menu is available online as well.


Please click on the link below to view the current month lunch menu:


Please click below to log into your online lunch account:



St. Louis School Lunch Software Information:

St. Louis School uses Wordware Cafeteria Software to process all cafeteria operations. One feature of this software is to automatically send emails to families with low balances, replacing the time and expense of producing paper statements for families with access to email service. Contacting families concerning their lunch account will be handled electronically, without involving additional personnel or expense, while keeping you better informed. Families will be able to view their account balances anytime using the online access feature.

Daily Web-Email Software:

• Printed statements will be replaced with emails, for families that have supplied the school with an email address.

• Emails will be processed and sent out around 6:00p.m. each evening.

• You can reply to an email statement directly at smeier@stlouiswaco.org 

• Families must know their family account ID number and PIN to access online family account information. If you have misplaced this information please email smeier@stlouiswaco.org and your account information will be emailed to you.


To access online family account information:

At the beginning of the school year, students will bring home a letter explaining our procedures. Your family account number and PIN will be included in this letter.
• From the St. Louis website, please click on the Lunch Menu button, On the Lunch Menu page, click on the Wordware link to access you online lunch account.

• You will be redirected to a secure website, please select our state “TX”, St. Louis School should appear. Enter you family ID number and PIN.

• You can view your balance information, along with a 2 week detail lunch history.
If you have any problems or questions, you can call the school at 754-2041 or email:


NOTE: If you change your email with the office, please send an email to smeier@stlouiswaco.org  to notify the cafeteria about your email change as well.

RenWeb and Wordware are separate applications and have to be updated independently. Thank you for your cooperation.

Thank you.
  

_______________________________________________________________________________________________


ST. LOUIS CATHOLIC SCHOOL CAFETERIA CHARGE POLICY
Students who are eligible for free meals are not allowed to charge.
Students eligible for reduced meals are allowed to charge up to $5.00 for reimbursable meals before receiving an alternate meal.
Paying students are allowed to charge up to $25.00 (PK3 – 8) for reimbursable meals before receiving an alternate meal.
The charge amounts are determined by the cost for 10 days of lunches.
No extras, such as main entrée or vegetable are allowed to be charged at any time by any student, unless they have money in their account.


ST. LOUIS CATHOLIC SCHOOL ALTERNATE MEAL POLICY
No student will go hungry during the school day at St. Louis Catholic School.  An alternate meal will be provided for a maximum of two (2) weeks, and then administration would determine if circumstances require intervention.  The meal may consist of a peanut butter sandwich, fruit and milk. 
The student will be discreetly offered this alternate meal by the cafeteria manager.  The student will be charged the regular lunch price.  No extras will be available to any student on the alternate meal plan.


MILK BREAK POLICY
Milk breaks will not be offered to students unless they are prepaid for the month.

  
St. Louis Catholic School 2208 N. 23rd Street, Waco, TX 76708 Ph. 254-754-2041 Fax 254-754-2091
p

Monday, 21 March 2016

School District of Menomonee Falls - School Nutrition Department - School Lunch Software

Dear Parents and Guardians,

The lunch and breakfast prices for the 2015 - 2016 school year are as follows:
Lunch Prices Breakfast Prices

Grades K – 5 Hot Lunch $2.10 Grades K – 5 Cold Breakfast $1.35
Grades 6 – 12 Hot Lunch $2.45 Grades 6 – 12 Cold Breakfast $1.40
Grades 9 – 12 Specialty Meal $2.75 Grades 9 – 12 Hot Breakfast $1.60 Reduced $0.40 Reduced $0.00
Adult Lunch $3.50 Adult Breakfast $2.25
Milk $0.40 Milk $0.40
Meeting the Healthy Guidelines

Every day at every school we offer a Garden Bar with fresh fruit and fresh vegetables to all hot lunch students! At North and MFHS daily salads are available with a variety of toppings on each lunch line. There is also a separate salad bar lunch line at the high school. We follow the National School Lunch Program regulations. We have all grains at 51% whole wheat. Weekly saturated fat is less than 10% of the total calories and zero trans-fat (this excludes naturally occurring fats). We offer a variety of milks including 1% white and fat free white, chocolate and strawberry. We also serve dark green, red/orange vegetables and beans weekly.

Family ID and Student Lunch Numbers

Your family ID number will remain the same year after year. Student and staff lunch ID numbers will also remain the same year after year.

SEE WHAT YOUR KIDS ARE EATING! Access your Family Lunch Account Online

Go to your school’s website. On the left hand side of the page, click “Meal Menus/Online Payments”. This is the link to the School Nutrition’s web page. Scroll down to click “Family Lunch Account Information”. The first time you log in, you will need your Family Key to register with Wordware, the Lunch Cashier System. Call 262-250-6462 to request your Family Key. Once you have registered with Wordware, you will then use your email address and a password you create to log in. We will never know your password, so write it down! This site shows your balance, deposits, detailed statement of what your child/ren are eating and lets you set your own low balance email notification level. You can also find the lunch and breakfast menus and nutritional information on the School Nutrition’s web page.

www.wordwareinc.com

https://family.wordwareinc.com/

https://district.wordwareinc.com


Lunch Payments- Please DO NOT include lunch money with any other school fees or dues!


Parents can still make on-line lunch account payments. Directions are found on your school’s website under “Meal Menus/Online Payments” then “General Meal Information and Forms”. There is a $2.75 convenience fee for online payments. Parents can also pay by check. Checks should be made payable to Menomonee Falls School Nutrition. Payments can also be mailed to the attention of the School Nutrition Department, Menomonee Falls High School, W142 N8101 Merrimac Drive, Menomonee Falls, WI 53051. Please do not send cash payments. Sending cash can cause problems. If the cash gets lost, it is very difficult to track down. Payments can be sent to school with your student as well. Your student can give the payment to the school secretary in the front office. He/she can also give it to a school nutrition employee in the cafeteria. Only at the High School do we accept cash for purchases for both hot lunch and ala-carte items. We do not accept cash in the hot lunch lines at any of the other schools. If a student brings cash, we have to take time out to put it in an envelope and then mark the student’s name, family ID and the amount on it for a payment. This slows down the lunch lines! Always remember to put your Family ID number on the check! If the family
name is different than the student’s name, please also write the student’s full name on the check. We would again recommend depositing $25.00 or more per student at a time. Our office requires a minimum of two business days to record payments.

Low or Negative balances.

We send out automated E-mail notifications. We start notifying the family when the account hits $5.00. Depending on the number of students in your account and if your student purchases ala-carte, it is possible your lunch account could go from a positive balance to a negative balance in one day. If we have your e-mail address in your account, you will get an automated e-mail, when your account is low. If you want a higher low balance level than $5.00, change your setting at Wordware under “Family Account” then “Change Settings – Notifications”. If you are not getting e-mails, contact us in the School Nutrition Department and we will try to help you. It is the responsibility of the family to keep their lunch account in the positive.

School Board Policy 761
According to board policy, if your family lunch account falls to a negative $2.00, the school nutrition personnel may give your student an alternative lunch. This lunch will consist of one serving of fruit, vegetables and a milk. You will not be charged for the alternative lunch for the first two days. On the third day, and thereafter, you will be charged $1.00 for each alternative lunch.

Free and Reduced Lunches
Families who are having financial difficulties are encouraged to apply for the Free/Reduced Meal Program offered throughout our district. These benefits are completely confidential. Only one Free/Reduced form per family is needed. Send it to the School Nutrition Department at the High School where it will be processed. Forms are found online on our School Nutrition web page under “General Meal Information and Forms” or at your school, if needed. Free and reduced families will be charged $.40 for milk, if your student brings a cold lunch, or you can supply your own drink. Free and reduced students must take a complete hot lunch to receive the free or reduced benefit or ala carte pricing will be charged at your expense. If your family receives public assistance, you may already be directly certified for free lunch through the state. We will mail your notification to you, if you qualify for the Direct Certification and then no paper application will be needed from your family.

Ala Carte items are available at ALL schools

The most common elementary school ala carte items are the extra entrée and the juice box. North Middle School and the High School have many more ala-carte choices available with options like healthy snacks. If your account has a negative balance, ala-carte purchases will not be permitted to be charged to your account. If your student is not blocked from ala carte purchases, your account will be charged, if these items are taken. Fill out the “Extras and Ala Carte Restriction Form” to prevent these purchases found on our School Nutrition web page under “General Meal Information and Forms”.

Thank you for your support of the school lunch program. As always, we continue to strive to improve our program so that we can serve you more efficiently and effectively. If you have any questions or concerns about the program please call us. If at any time you would like a detailed statement of your family account feel free to call 262-250-6461 or 262-250-6462.

Sincerely,

Ruth Ann Kiley-Wiedmeyer
Food Service Director
School District of Menomonee Falls
School Nutrition Department

Sunday, 7 February 2016

The All New Lunch Cashier System - The LCS 1000


More than twenty years of working closely with lunch accounting software, lunch accounting administrators, and state representatives has all culminated into one major leap forward in lunch accounting technology. We are very proud to introduce the LCS 1000 appliance.

What is it?

The LCS 1000 is an all inclusive server, created with one single purpose; to make the fastest lunch cashier program even faster, more reliable, and simpler to use. We are confident that it will revolutionize lunch accounting by providing an efficient, localized tool that addresses all necessities of a modern school lunch program. It houses all data for the central installation and will constantly communicate that information to Wordware's cloud servers via an active internet connection.

Quick and Easy setup. No program installations required!

The LCS 1000 can be setup after breakfast and it will be ready to serve before lunch! That's the efficiency that this new appliance has to offer to your institution.
We have removed the need to install or transfer data from one office computer to another. No more time spent transferring programs from an old computer to a new one. No time consuming installations. No more problems with compatibility from one version of a Windows to another.
This box plugs into your network and is set up like any other server, then it is ready to go. No further involvement from a school technician is required. Wordware's friendly technical support staff will take over answering all questions and concerns, plus addressing the initial importing of the schools current information into the new system. You will lose absolutely no data and the process takes only minutes.
No servers set up in your school? That's just fine! The LCS 1000 works in a normal server environment, or can just be staged in the cafeteria alone, connected to one computer that wants to do it all, or as many computers as you need to get it all done. The perfect answer for any school, large or small.

Everything you already expect.

Wordware knows that our customers have an expectation of us and we want to exceed that expectation. The LCS 1000 is our way to make the best lunch accounting program better while still providing the software you know and use every day. The introduction on the appliance adds an unprecedented stability to your lunch accounting and will provide you with something more.

Something More

We have added a few special features to increase the overall value that this tool can offer you in the form of automatic data synchronization, automatic email notifications, and automatic payment processing.

Automated Backups

"Valuable" doesn't even begin to describe your lunch accounting information, and losing any of it is not an option. With this in mind, we are including the peace of mind that only automatic backups can bring and then taking it a step further. Not only will the LCS 1000 back up it's information every day, but it will also upload it to the Wordware Inc cloud servers as an extra level of protection. Your data will be safely stored in multiple locations, ensuring that you always have the ability to recover from any change in a matter of moments, so you always have a backup plan.

Data Synchronization

The most important thing to any organization is efficiency. You need to make the most of the time you have and you don't need distractions from the really important work. We want to help you make the most of your day, so in addition to uploading backups to our cloud servers, we will also be automatically updating the family information and account balances every night, removing the need for your lunch account manager to spend their valuable time with file uploads.

Automatic Email Notifications

Communication is key, and we are not only providing keys for better communication, but we are also driving more efficient communication options by removing the need to constantly upload email addresses and monitor email notifications. We have added the ability for the LCS 1000 to automatically provide Wordware's email server with the email addresses of your family database and to send out low balance notifications to the families meeting your criteria for notification.

Automated E-Payment Processing

With the LCS 1000 we have integrated automatic e-payment processing. The payment information will be transmitted from the e-payment company directly to the LCS 1000, which will then add the payments to the family accounts without any needs for downloading payment files or manually entering in payment information. Everything is done in the background by the LCS 1000.

The Technical Stuff

The LCS 1000 runs on a Linux operating system. All district access with remain at shared folder level, and there is no local user access to the OS. This allows us to retain backups and programs that are outside the general work area that might be mistakenly tampered with. There will usually be no need for any user to log in to the Linux OS and we have a remote tool set up to allow Wordware Technicians to log in if needed.
The LCS 1000 specifications are:

CPU Integrated Intel Atom D525 1.8 GHz Dual-Core
Chipset Intel® NM10 Express
Cooler Type Fan (Single Slot)
Onboard Video Intel® GMA 3150
Onboard LAN 10/100/1000Mbps, WiFi 802.11n/g/b
Memory Size 2GB
Hard Drive 160GB SATA Hard Disk Drive
Memory Slots 2 x 204-pin SODIMM
Memory Type DDR3 800 SO-DIMM
Video Ports HDMI (720p), VGA
USB 6 (4 back panel, 1 front panel, 1 top panel)
Power Connector DC19V
Dimensions 7.4in x 7.4in x 1.73in - 188mm x 188mm x 44mm

Connecting the LCS 1000

We have kept setup as easy as possible. You connect the LCS 1000 into your server hub or into a normal router as you would any other computer. Depending on your network this may be all that is needed, however larger networks may require permission and user allocations. Once that is done, the LCS 1000 will need to be mapped as a network drive to all computers that will be accessing it. From there, all that is left is to create the shortcuts and the system is ready to go. A Wordware technician will be scheduled for initial setup assistance, so you will not be alone.

General Use

The LCS 1000 is uses the same interface as the current LCS installation, so there will be little change in the day to day operations and the accessing of the program. To utilize the new features we have available, there will be some necessary training involved, however this is not critical for day to day operations and can be scheduled to ensure no interference with normal accounting activities.

What's Next...

This isn't the future of the Wordware LCS program. This is the first step toward it.
Over the following years, Wordware will be providing a new, browser based interface that will be opened with any web browsing tool, while still keeping the overall accessibility and operations the same. We will introduce the ability to add users to the LCS program, allowing serving line staff access to the up and coming browser based serving tool, while simultaneously allowing the lunch administrators the ability to enter in students and transactions without requiring exclusive use of the program. We will be providing the ability to call up any report from any day in up to seven years worth of data and print out that report right away. We will be removing the necessity for daily processing and lunch balances will be updated in real time when a student makes a purchase, or when a parent makes a payment. We will be providing the ability to undo accounting mistakes or restore a partial backup if ever required. We will be ensuring that the LCS program is compatible with every kind of operating system, allowing any school to utilize the features we offer.
Once we are done with these changes, we'll start working on what you need next.

Our customers have always been our best development tool, and we look forward to utilizing their feedback for years to come. Contact us for demo of Lunch Cashier System


Friday, 5 February 2016

School Cafeteria POS Software

School Cafeteria POS Software

Our entire product line is continually being enhanced and modified based on those needs combined with current, forward facing technology.

Wordware is not going to set up your cafeterias with our school lunchroom software and leave you hanging. We provide you and your staff with the best customer support in the business. 

Wordware’s comprehensive lunch cashiering system uses advanced technology with a web based interface that supports your school and families with a combined cloud and local solution that keeps your information synchronized onsite and in the cloud. Our easy, intuitive interface, combined with our robust functionality, makes Wordware the right choice for your school’s food service program.

Don’t believe us? See for yourself the outstanding results our tech support staff received this every month!
Contact us directly via email or call me at (800) 934-2621 and I’ll send you a list of our customers in your state – contact information and all.